FAQs

If you’ve got a question about one of our products or services, then we’ve got an answer for you

If you can’t find the answer to your question below then please call our team who will be happy to help.

How do I off hire my equipment?

It is your responsibility to off hire the equipment when you no longer need it. To avoid aborted journey’s we do not accept auto off hires and you must contact the hire team to obtain an off-hire reference. An off-hire reference will be provided to confirm the off hire and a collection date will be scheduled.

How much are we charged if my hire goes over the initial week?

Each working day after the initial week the hire charged at 20% of the weekly hire rate

Do you charge for Bank Holidays?

All hires are chargeable over the bank holiday periods as per our Terms and Conditions.

If there is an issue with the machine during the hire, what should I do?

If there was an issue during the hire you can call our Technical line on +353 1 856 8250 for help and support. If a call out was required, we endeavour to have an engineer on site within 24 hours of the initial call. If the machine cannot be repaired an exchange machine will be delivered within 24 hours. (Excludes Damage, Misuse or Abuse.)

What is included in the hire cost?

  • Full Training is included in each hire
  • Full breakdown cover
  • On longer term hires two services or more are included per annum

Please contact our hire team for more information.

How can I pay for my hire?

You can apply to open a Credit Account or alternatively payment can be made via Credit / Debit card prior to your hire. If payment is made via Credit/Debit card a deposit will be required which is fully refundable at the end of the hire period.

Pedestrian Machine will require a €100 deposit.

Ride on Machines  will require a €200 deposit.

What can I expect upon delivery?

Every machine is delivered by one of our Driver/Demonstrator team on a specialised vehicle. The machine will have been serviced and washed and fully charged for your hire.The Driver/Demonstrator will provide full training for your operative and will ask you to score his training.

How quickly can I expect delivery?

We can normally deliver to your site within 24 hours of receiving your order.

How long will I need to wait for a quote?

We like to quote online within 30 minutes (weekdays). If you should need a quicker response please do not hesitate to contact us on+353 1 856 8250

Kärcher Hire

At Kärcher Hire success is built upon our friendly and knowledgeable team who are committed to delivering superior high standards of service, training and advice. As recognised Kärcher specialists, we pride ourselves in being able to offer a Next Day Delivery service to many parts of Ireland. So, what else are you waiting for? If you’re interested in joining the many others and becoming part of the Kärcher Hire revolution, make sure you get in touch with our friendly and experienced team today.

We provide a quick and reliable delivery service throughout the country by our own modern fleet of Mercedes Sprinter delivery vehicles. Additionally, we also perform a full demonstration of every machine that we deliver and only leave your site when you and your team are completely happy with the equipment. We even ask your team to score our driver/demonstrator on how well our handover was performed.

FREE QUOTE

For a free and quick quote simply enter your details below and we’ll get back to you with prices, advice & recommendations.